New Hampshire Public Radio
  • 18-Nov-2021 to 30-Nov-2021 (EST)
  • Concord, NH, USA
  • 40200-42000
  • Salary
  • Full Time

About the position:

New Hampshire Public Radio (NHPR) is seeking a collaborative, customer service-focused individual to support two critical departments: Underwriting and Development. You will work with the Underwriting team, which secures support for the station through digital, on-air and podcast ad sales, to enter contracts, ensure proper execution of their terms, place digital ads on our website, run reports and provide general support. You will also work with the Development team to provide excellent customer support to NHPR's donors by responding to information requests, maintaining donor records in our database and assisting with mailings. This is a full-time position reporting jointly to the Director of Corporate Support and Fundraising Systems Manager. NHPR has policies regarding fair compensation and a generous benefits package that includes three weeks of paid vacation time and eleven paid holidays, as well as paid sick and parental leave.


NHPR is New Hampshire's independent and trusted source for news and information, and the state's largest radio news service. After years of steady growth, the station has more than 161,000 weekly listeners, 870,000 monthly website visitors and more than 22,000 contributing households. Based in Concord, the state's capital and political hub, NHPR's newsroom, digital team and original programs consistently earn national recognition for their in-depth reporting and production. NHPR is the winner of the 2015, 2017 and 2018 national Edward R. Murrow Award for overall excellence.


Responsibilities:


  • Work with the Traffic Manager to maintain underwriting traffic and daily on-air logs.
  • Schedule underwriting messages in podcasts and execute digital ad orders.
  • Process billing and respond to related information requests.
  • Update and maintain records in the donor database.
  • Respond to donor inquiries by phone and email
  • Run donation acknowledgment process.

Qualifications:

  • Three years of experience in an office environment with strong computer skills. Excellent customer service skills and communication skills, and attention to detail.
  • Bachelor's degree in business-related discipline or equivalent work experience.

New Hampshire Public Radio believes that diversity is important to our success. We are committed to equal employment opportunity and all qualified applicants will receive consideration for employment without regard to race, color, national origin, sexual orientation, gender identity, gender expression, age, religion, veteran status, disability or any other characteristic protected by law.



New Hampshire Public Radio
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