New Hampshire Public Radio
  • 08-Dec-2017 to 06-Feb-2018 (EST)
  • NH, USA
  • Full Time

The Organization New Hampshire Public Radio (NHPR):

NHPR is an independent and trusted source for news and information and New Hampshire's only statewide radio news service. Based in Concord, the state's capital and political hub, NHPR's newsroom, digital team, and original programs consistently earn national recognition for their in-depth reporting and production. NHPR is the winner of the 2015 and 2017 National Edward R. Murrow Award for overall excellence.

The station has grown steadily over the years. In 1981, NHPR had 500 members; today it has over 19,000 contributing households. In 1981, there was a single transmitter serving the Capitol Region; today, NHPR reaches all corners of the state from a 16 transmission sites (we have 9 transmitters and 7 translators could we say "from 16 transmission sites"). As a statewide network, NHPR is committed to serving as interlocutor bringing the different regions of this state together. Each day NHPR delivers several hours of local content reported by NHPR's award-winning reporters and producers, as well as national and world news from National Public Radio (NPR), Public Radio International (PRI), American Public Media (APM) and the Public Radio Exchange (PRX). NHPR is the exclusive outlet for NPR News in the Granite State.

NHPR's operations are guided by a Board approved strategic plan, a blueprint for the future designed to position NHPR as the state's unquestioned journalistic leader. To accomplish this goal, the station is focused on four priorities: 1) Create Excellent Content About and For New Hampshire; 2) Expand, Engage and Diversify Our Audience; 3) Grow Net Revenues; and 4) Continue to Build an Organizational Culture that Combines Creativity with Strategic, Data-based Decision Making. To this end, NHPR is raising $5million to support several content initiatives: State of Democracy, an enterprise and investigative journalism unit; Outside/In, a podcast and occasional broadcast about the natural world and how we use it; and NH Commons, a local reporting and community engagement initiative. The Campaign is set to conclude in June 2018.

NHPR is committed to a multi-platform content distribution strategy, serving listeners where and how they listen. The station has seen much success in the area of podcast production and is considered a leader among mid-sized stations. Civics 101, Outside/In, and 10-Minute Writer's Workshop have attracted a national audience with fans from Los Angeles, Washington DC, Boston, Austin, and beyond. Since its launch Civics 101 has been downloaded more than 3 million times and has risen to #6 on the iTunes chart. Outside/In reached #10 on the iTunes Science and Medicine chart, was named best new podcast of 2016 by Outside Magazine, and recently earned a national Murrow award for best feature reporting.


The Opportunity:

New Hampshire Public Radio seeks a Chief Operating Officer (COO) to work closely with the President/CEO and other members of the Senior Management Team to oversee the day-to-day operations of the organization. The COO manages the Finance, Technology and Facilities departments and works closely with Human Resources. He or she will ensure that daily operations meet high standards, fostering sound business practices, cost effectiveness and accountability. The COO will ensure that policies are in place for effective management of the company's resources and that organization's strategic goals are being met. This position represents an exciting opportunity for a seasoned professional with an entrepreneurial spirit and commitment to the organizations mission and core values.  


Position Responsibilities:

Strategy and Leadership:

  • Reporting to the President/CEO and working closely other members of the Senior Management Team; provide effective and inspiring leadership by being actively involved in cross-departmental operations, ensuring coordination and alignment with station operating plans.
  • Provide leadership and input for all strategic plan implementation processes.
  • Develop and implement a system for tracking and reporting on the progress of strategic plan implementation.
  • Provide direction for long-term planning, resource allocation, organizational design and broadcast/technology strategies.
  • Identify opportunities for NHPR to leverage cross-program strengths to take advantage of new opportunities and/or to address organizational challenges.

 Department Leadership | Finance and Operations:

  • Ensure NHPR's financial viability through sound and strategic fiscal management.
  • Lead the development of the annual and long-range operating and capital budgets, monitors financial activities and approves department budgets.
  • Oversee the preparation of corporate fiscal reports for various constituencies including the, Board of Directors, tax, and regulatory agencies, bankers, and funders.
  • Negotiate and administer all of NHPR's insurance programs and operating leases.
  • Supervise cash management, assessing cash flows and liquidity requirements.
  • Provide effective leadership of the Finance and Operations staff.
  • Develop and maintain qualified, diverse talent through appropriate hiring, staff development and training, and effective, timely performance feedback.
  • Evaluate and organize the Finance and Operations staff to ensure that there is appropriate financial support for each department of NHPR.

 Department Leadership |Technology and Facilities:

  • Manage the Technology Department: Information Technology and Engineering (Transmitters and Studios).
  • Oversee, direct, and manage the planning, replacement, and repair of NHPR's facilities and infrastructure.
  • Responsible for identifying, negotiating and securing new broadcast licenses to expand NHPR's public service.
  • Ensure that NHPR's Broadcast Center at 2 Pillsbury Street in Concord and its transmitter sites across the state are well-managed and maintained.

 Human Resources Area:

  • Dotted-line responsibility for Human Resources Department.
  • Play an integral role in staffing planning discussions, particularly relative to meeting the goals of the strategic plan;
  • Understand the organization's personnel capabilities and help determine which projects the organization can pursue;
  • Promote a culture of high performance and continuous improvement that values learning and a commitment to quality and creativity;

 General Responsibilities:

  • Maintain continuous lines of communication, keeping the President/CEO informed of all critical issues.
  • Serves as liaison to the BOD Finance Committee and Investment Sub-Committee, supports these committees through communications, research and follow-up, and attends other Board Meetings as required.
  • Represents NHPR to the national public radio community and regional business/civic organizations and maintains strong working relationships with relevant national associations.
  • Represents the organization externally as necessary, particularly regarding banking, FCC, contracts and broadcast-related business; acts as primary contact to outside legal counsel (Corporate, Labor and FCC).
  • Involved in ongoing professional development for the benefit of NHPR.


Qualifications of the Ideal Candidate:

  • Non-profit working experience and/or business knowledge of the non-profit sector.
  • Minimum of 10 years' experience in a senior management role.
  • Media/public media experience and knowledge of relevant FCC rules and regulations desirable.
  • Understanding of public service programming and business opportunities for emerging distribution platforms is desirable.
  • Deep experience in program budgeting and fiscal management.
  • Big-data savvy; experience managing digital technology and/or software engineering.
  • Bachelor's degree in business, nonprofit management, finance or journalism; MBA, MA in Nonprofit Management or Law Degree is desirable.


Personal Characteristics Desired:

  • Passion for NHPR's mission.
  • Proven success as an inspiring, empowering leader who is committed to employee growth and development.
  • Excellence in organizational management with the ability to coach a senior-level staff to manage and develop high-performance teams and implement program strategies.
  • Excellent judgement and creative problem solving skills including negotiation and conflict resolution skills.
  • Action-oriented, entrepreneurial, and innovative approach to operational management;
  • Superior management skills; ability to influence and engage staff at all levels.
  • Self-reliant, good problem solver, results oriented.
  • Energetic, flexible, collaborative, and proactive.
  • Ability to operate as an effective tactical as well as strategic thinker.
  • Analytic and decisive decision maker with the ability to prioritize and communicate to staff key objectives and tactics necessary to achieve organizational goals.
  • Unwavering commitment to quality programs and data-driven program evaluation.
  • Strong written and verbal communication skills; a persuasive and passionate communicator with excellent public speaking skills.
  • Excellent working knowledge of MS Office programs. Excellent interpersonal skills; ability to work gracefully under pressure; ability to manage multiple projects and responsibilities.
  • Passion, humility, integrity, positive attitude, mission-driven and self-directed.


 If interested and qualified, please contact:

 Carolyn (Lyn) Cason                      Melissa Petersen

Managing Director                            Research Associate

Stanton Chase International               Stanton Chase International

Office: 410-528-8400 ext. 106           Office: (410) 528-8400 ext. 109

Cell: (310) 854-9133                          Other: (571) 312-7048

Email:      Email:

New Hampshire Public Radio
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